I’m missing item(s) from my order.Updated 7 months ago

We’re sorry an item(s) is missing in your order.  Before contacting our customer service team, we'd just like to check a few things:

• Does your order contain more than one item? If so, please check your emails for updates as they may have been dispatched separately.
• Does your packing slip have an amendment in the quantity column? If so, it means that unfortunately we did not have the item in stock at the time of shipping and you will be refunded.
• Neither of those apply? If the delivery note says an item should be in your parcel, but isn't, please email [email protected]. Please include which item(s) you are missing, the items that you have received and your order number. We'll investigate this ASAP for you.